What is outsourcing?

Is often described as the concept of taking internal company functions and paying an outside firm to handle them. Outsourcing is done to save money, improve quality, or free company resources for other activities. In terms of IT, outsourcing can take many forms. A company, for instance, may outsource its whole IT operation, so that another outsourcing firm provides the hosting and maintenance of its servers and ensures that the system runs smoothly and runs its application development. This would be a total outsourcing solution. It is the practice of turning-over responsibility of some to all of an organization's information systems applications and operations to an outside firm.

Why outsource with PCN today?

Bottom line, it will save you money. The cost of hiring one or more full or part time employees to manage your I.T. infrastructure will always be more than going with an outsource solution. After calculating salary, health benefits, vacation and sick pay, the cost of the average Network Administrator is between $60 - $70K. Because you will not be supplying your outsource I.T. solution provider with benefits, the cost will be minimal in comparison.

In most cases, a technician will be assigned to a specific client, which means you are seeing the same face. This is a win win situation because the technician becomes familiar with the network, the people, and the company policies while you, the client become familiar with the technician. Our largest concern at PCN is earning the trust of our clients.

PCN begins the process with a full on site survey. A technician will arrive on location to look at the various systems in place. Based on the data we obtain from the survey, we will customize and recommend a support solution that will fit the needs of your individual network. Upon approval and from that point forward, PCN will now maintain and support your network. This means that at certain intervals throughout the week, PCN will keep the systems updated and protect and monitor the health of the network. If there is a problem, PCN responds immediately by sending over an available technician to repair the problem. In most cases, a problem can be repaired instantly via remote access. By using PCN to maintain and protect your network, you are using a proactive approach to securing the stability of your network. This will always save you money in the long run.